Cl44 Privacy Policy — Your information is completely safe with us

Welcome to the cl44 Privacy Policy. This document is written in plain language with Bangladesh users in mind, so you can clearly understand exactly what cl44 does with your personal information.

By using the cl44 website, mobile app, or any of our services, you automatically agree to this privacy policy. It applies to cl44 registered members, guest users, and anyone who visits our platform.

When the privacy policy is updated, a notice will be posted on the website and registered members will be notified by email. Continued use of cl44 after any changes constitutes acceptance of the updated policy.

Cl44 collects certain information to provide you with the best possible service. We never gather unnecessary data — only what is strictly required to operate our services.

Information provided directly by you:

• Name, date of birth, and gender — collected at the time of account registration
• Email address and phone number — for communication and verification
• Username and password — for secure login
• National ID or passport — required during KYC verification
• Payment information — mobile banking numbers and transaction details

Automatically Collected Information:

• IP address and device type
• Browser type and operating system information
• How long you stayed on the site and which pages you visited
• Game history and transaction records
• Information collected through cookies and similar tracking technologies

Cl44 uses your information for specific, transparent purposes. The table below clearly outlines what data is collected and how it is used.

Cl44 never sells your data to third parties for advertising purposes. Only the minimum information necessary to operate our services is used.

Cl44 respects your privacy and will never share your information without your consent. In limited circumstances, however, data may be shared with third parties.

When information may be shared:

• Based on a legal order from a government or law enforcement authority
• With payment processors — solely for the purpose of completing transactions
• At the request of regulatory authorities during fraud investigations
• With cl44 affiliated companies — solely for operational purposes
• When you have given explicit consent

Will never be shared:

• With advertising or marketing companies
• To Third-Party Data Brokers
• With other gaming platforms or competitors
• Will not be sold for any commercial purpose

The cl44 website and app use cookies and similar technologies to enhance your browsing experience and maintain site functionality.

• Essential cookies: Used to maintain login sessions and ensure security — these cannot be disabled
• Performance Cookies: Helps us analyze which sections of the site are used most
• Preference Cookies: Remembers your language and other personal settings
• Functionality Cookies: Used for game loading and session management

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some features of cl44 from working properly.

Cl44 does not retain your data longer than necessary. A defined retention policy is applied to each category of information.

• Active account data: Retained for as long as the account remains active
• After account closure: may be retained for up to 5 years as required by law
• Transaction records: Retention of 5–7 years is mandatory in accordance with financial regulations
• KYC documents: retained for a legally required period after verification
• Cookie and session data: automatically deleted within 30 days
• Complaint and support records: retained for 2 years after resolution

After the specified retention period, data is securely and permanently deleted to prevent any possibility of recovery.

As a cl44 member, you have important rights over your own data. We respect these rights and respond as promptly as possible.

• Right to Access: You may request to know what information cl44 holds about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: In certain cases, you may request a temporary restriction on the use of your data
• Right to Data Portability: You may request your data in a readable, portable format
• Right to object: You may object to the use of your data for specific purposes

To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 days.

Cl44 follows industry-leading security standards to protect your data. Strict measures are enforced at both the technical and administrative level.

• All data transfers are protected with TLS/SSL 256-bit encryption
• Passwords are never stored in plain text — only in hashed form
• Two-Factor Authentication (2FA) is available for added security
• Regular third-party security audits are conducted
• Suspicious login attempts or unauthorized access are automatically detected and blocked
• Regular security training is conducted for all staff
• Strict physical security measures are in place at our data centers

Please note that no one can guarantee 100% security on the internet. You should always use a strong password and never share your login credentials with anyone.

Cl44 strictly does not serve users under 18 or collect any of their information. Our platform is intended exclusively for adults.

• Age is verified at the time of registration
• Where there is doubt, age is confirmed through KYC verification
• Any account created by a minor will be cancelled
• Any data collected will be deleted immediately

If parents believe their child has created an account on cl44, please contact us. We will take the necessary action promptly.

For any questions, concerns, or requests regarding the privacy policy, please contact cl44's dedicated privacy team. We take every enquiry seriously.

• Email: [email protected] (24/7, 7 days a week)
• Live Chat: Reach us directly through the website or app
• Response time: 24 hours for general inquiries, 30 days for complex matters

Cl44 commits: your privacy is a responsibility we take seriously, not merely a legal obligation. We operate with full transparency and honour the trust you place in us.